Frequently Asked Questions
Everything you need to know about your Easy Spirit experience.
What is the standard shipping timeframe?
Standard shipping typically takes 5-7 business days within the continental United States. You will receive a tracking number via email as soon as your order leaves our warehouse.
What is your return policy?
We offer a 30-day return window for all unworn merchandise in its original packaging. Please use our online portal to generate a prepaid return shipping label.
How do I determine the right shoe size?
We provide a comprehensive size guide on every product page. If you are between sizes, we generally recommend ordering a half-size up for the most comfortable fit.
Which payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, American Express, and Discover, as well as digital payment options like PayPal, Apple Pay, and Google Pay.
Can I modify or cancel my order after it has been placed?
To ensure fast delivery, we process orders quickly. You can cancel or modify an order within 30 minutes of placement by contacting our customer support team directly.
Do you offer international shipping?
Currently, we ship to the United States and Canada. We are working on expanding our international shipping options in the near future.